Wooden Play House

Yes. We follow a strict 3-Step Hygiene Guarantee:

1. Deep Clean: Every toy is scrubbed with mild soap after every return.
2. Safe Sanitize: We treat items with non-toxic, baby-safe sanitizer (the same kind used for feeding bottles).
3. Fresh & Zero Waste: We deliver without single-use plastic or shrink wrap. A final wipe-down is done at your doorstep for total peace of mind! 🧼✨

Old Way: Pay heavy deposits, wait 7 days for refunds, worry about every scratch.
The JusPlay Way: Zero deposits. Let your kids play freely!

We handle everything! We deliver to your doorstep and installation is completely complimentary. Whether it's a giant slide or a complex jungle gym, our team sets it up for you so the fun can start immediately.

Please inspect toys carefully while our delivery team is still with you — check lights, sound, and remote functions on battery toys, and joints/bolts on large toys like gyms, slides, or trampolines. Our team is happy to wait while you check.

Since issues can be addressed on the spot, we're unable to accept damage or malfunction complaints once the team has left. Thanks for helping us get it right the first time!

Don't worry about normal wear and tear—scratches happen! For significant damage or lost parts, we assess a small repair fee from the deposit, but this is very rare.

That's the best problem to have! If they love it, you can easily extend your rental period or even buy the toy from us at a special discounted price.

We understand plans change! If you let us know at least 48 hours (2 days) before your delivery, we are happy to provide 100% Store Credit (valid for 30 days) for a future booking. However, cancellations made within 48 hours are not eligible for refunds or credit. This ensures our delivery routes run smoothly and other children don't miss out on the reserved toy.

For full details, please read our Refund Policy →